IMPLEMENTATION OF E-MANAGEMENT IN PUBLIC HOSPITAL AND CLINIC IN MALAYSIA

Abstract

E-Management is nowadays applied almost in every organization in order to ensure every tasks are well-performed. Meanwhile, Pharmacy Information System (PhIS) has been implemented in order to enhance the management at Pharmacy department apart from manual procedure which is paperless compare to previously in public hospitals and clinics in Malaysia. Thus, this study has been conducted in order to evaluate the implementation of e-management of Pharmacy Information System (PhIS) among the staffs at public hospital and clinic in Malaysia. The research was using quantitative data and about 500 questionnaires have been distributed and collected but according to the sample size needed, there were 310 respondents have been selected to whom fully completing the questionnaire. Based on the finding and analysis conducted, there were significant positive feedback among the staffs in term of preference in applying e-management in their facility. It concludes that the implementation of current e-management application have shown positive outcomes toward the task management in their facility.